Frequently Asked Questions

Everything you need to know about shopping with House of Majestic

What are your standard shipping times?

We offer standard shipping which typically takes 5-7 business days within the continental US. International shipping times vary by location, generally arriving within 10-15 business days.

What is your return policy?

We accept returns on all unused and unopened items within 30 days of delivery. Please contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.

Which payment methods do you accept?

House of Majestic accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the products at House of Majestic authentic?

Yes, we pride ourselves on offering only 100% authentic, high-quality products sourced directly from reputable manufacturers and authorized distributors.

Can I change or cancel my order after it's been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.